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Terms & Conditions

Terms and conditions

The Client : The company or individual requesting the services of Colour Creation Limited.

Colour Creation Limited: Primary designer/site owner & employees or affiliates.

General

Colour Creation Limited will carry out work only where an agreement is provided either by email, telephone, mail or fax. Colour Creation Limited will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between Colour Creation Limited and the client, this includes telephone and email agreements.

Website Design


Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Colour Creation Limited cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of Colour Creation Limited until all outstanding accounts are paid in full.

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Colour Creation Limited remain the copyright of Colour Creation Limited and may only be commercially reproduced or resold with the permission of Colour Creation Limited Designs.

Colour Creation Limited cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to briefs provided will be carried out at the discretion of Colour Creation Limited and where no charge is made by Colour Creation Limited for such additions, Colour Creation Limited accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible toColour Creation Limited all materials required to complete the site to the agreed standard and within the set deadline.

Colour Creation Limited will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Colour Creation Limited will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

Colour Creation Limited will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Colour Creation Limited will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the clients satisfaction and no refunds can be offered. We do offer free updates for a month after completion to allow for any final amendments that may be required.

Database, Application and E-Commerce Development

Colour Creation Limited cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, applications or software (unless specifically agreed) written by Colour Creation Limited remain the copyright of Colour Creation Limited and may only be commercially reproduced or resold with the permission of Colour Creation Limited.

Where applications or sites are developed on servers not recommended by Colour Creation Limited, the client is expected to provide or seek any information,additional software,support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Colour Creation Limited before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Colour Creation Limited will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief

Compatibility

 

Colour Creation Limited will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 6 and to an acceptable level with Mozilla browsers.

Colour Creation Limited can offer no guarantees of correct function with all browser software.

Website Hosting

Colour Creation Limited reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise.

Website Optimization

Due to external factors, such as changes to the way search engines rank websites, we cannot offer any guarantees regarding the position we will achieve for websites. The process of optimizing websites itself will bring in more traffic and hits and you'll see visits increase to your site naturally. We cannot accept liablility for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.

We use 'white hat techniques' when optimizing websites and always aim to achieve a top ten ranking for your website within six months of undertaking the optimization process.

Due to the work involved payment is required monthly in advance and we are unable to offer a refund of any kind to clients in relation to this type of work.

Payment of Accounts

A deposit is required from any new client before any work is carried out. It is the Colour Creation Limited policy that any outstanding accounts for work carried out by Colour Creation Limited or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Colour Creation Limited.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Colour Creation Limited have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating.

Following consistent non payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.

Your Privacy

We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters.

Complaints Procedure


Informal procedure

Anyone who experiences a problem with their web service provided by Colour Creation Limited should raise the matter directly using our online contact form to do so, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint.
Colour Creation Limited will approach the individual responsible for the material in question with a view to resolving the matter to the satisfaction of the complainant.

Formal complaints procedure

The formal complaints procedure should only be used where the complainant feels that the nature of the complaint is too serious to be dealt with informally, or where a satisfactory conclusion has not been reached after following the informal procedure.

A formal complaint should be made in writing to Colour Creation Limited, who will acknowledge receipt and ensure that the matter is looked into as soon as possible.

An initial response to any complaint can be expected within seven days of its receipt; a full and considered response to the complaint should be completed within 30 days and any subsequent remedy implemented with the minimum of delay.

Use of this website and the materials it contains


This site is operated, monitored and controlled by Purely Digital from its offices within Stafford in the United Kingdom. This site is copyright protected. Any graphics or textual material that you copy, print or download is licensed to you for your own private personal home use only, provided that you do not alter, change or delete any copyright, trademark or other proprietary notices. Any graphics or textual material that you copy, print or download must not be used for commercial use.

Any software downloaded from the site including all files and images contained in or generated by the software and any accompanying data remains the property of Colour Creation Limited and it retains full title to the software as well as all intellectual property rights therein. You may not sell, distribute or reproduce software or in any way alter or disassemble or convert the software to any other perceivable form.

Colour Creation Limited makes no representation that materials are appropriate for use outside of the United Kingdom. Neither does Colour Creation take responsibility for any material located on any site hotlinked to or from any Colour Creation Limited website. Those who use the site from outside the United Kingdom do so on their own initiative and are responsible for compliance with local laws, if local laws are applicable.

Disclaimer and limitation of liability

THE MATERIALS IN THIS SITE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED. PURELY DIGITAL DOES NOT TAKE ANY RESPONSIBILITY FOR THE USE OR THE RESULTS OF THE USE OF THE CONTENTS OR OTHER MATERIALS IN THIS SITE AND GIVES NO GUARANTEE THAT THE FUNCTIONS CONTAINED WITHIN THE MATERIALS WILL BE UNINTERRUPTED, ERROR-FREE, FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. RESPONSIBILITY FOR REPAIR SERVICING AND REPAIR OF ANY EQUIPMENT USED TO ACCESS THE SITE AND ITS SOFTWARE REMAINS WITH THE USER AND NOT Colour Creation Limited.

Collection of personal information

When you engage in certain activities on this site, such as ordering products, downloading software, or entering contests, Colour Creation Limited may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Purely Digital may require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

When you submit personal information to Colour Creation Limited, you understand and agree that Colour Creation Limited and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which Colour Creation Limited and its associates maintain offices.

Colour Creation Limited collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Colour Creation Limited also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other Colour Creation Limited products and services.

Colour Creation Limited recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Colour Creation Limited to be used to inform you of other products and special offers from Colour Creation Limited, and you indicate this preference when you provide the information to Colour Creation Limited, Colour Creation Limited will honor your preference.

Non Disclosure

Upon request Colour Creation Limited will freely enter into any mutually beneficial NDA agreement which a project may require.


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Clients we work with

Web design | Graphic Design | Printing

Clients Testimonials

"The level of support we have received from Colour Creation has been fantastic! Other "design" companies that I have used in the past have filled me with false promises and under delivered. The team at Colour Creation have certainly improved our websites visibility which has improved profits levels tremendously. I am so confident in their ability to deliver they are currently designing a new website along with a whole new marketing strategy including flyers, A-board banners, newspaper adverts along with social media support!"

Mark Millard
Clothes for Cash


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